Little One and Me (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when ordering our personalised posters.
⸻
1. Information We Collect
When you place an order, we may collect the following personal information:
• Parent/guardian name
• Baby’s name
• Date and time of birth
• Birth details (e.g. weight, length, star sign)
• Address (for delivery purposes)
• Contact information (e.g. email address, phone number)
• Payment details (processed securely through our payment provider – we do not store card details)
⸻
2. How We Use Your Information
We use this information solely to:
• Create and personalise your poster
• Process and deliver your order
• Communicate with you about your purchase
• Comply with legal or tax obligations
⸻
3. Legal Basis for Processing
We process your data on the following lawful bases:
• Contract: to fulfil your order
• Consent: where you provide information for personalisation
• Legal obligation: for tax and accounting purposes
⸻
4. Data Retention
• Design files and poster details are kept for 6 months in case you wish to reorder. After this period, they are securely deleted.
• Test prints are used only for quality checking and are shredded immediately once no longer needed.
• Order and payment records (including addresses) are kept for up to 6 years to meet legal and accounting requirements.
⸻
5. Data Sharing
We do not sell or share your data with third parties for marketing.
Your data may be shared with trusted service providers, including:
• Payment processors (e.g. Stripe, PayPal)
• Delivery and courier services
• Printing/fulfilment partners (only where necessary to complete your order)
⸻
6. Your Rights (UK GDPR)
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing in certain cases
• Withdraw consent at any time
To exercise these rights, contact us at: [Insert Contact Email]
⸻
7. Data Security
We take appropriate technical and organisational measures to keep your information secure and prevent unauthorised access.
⸻
8. Cookies & Website Data
Our website may use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.
⸻
9. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
📧 or****@***************co.uk
If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.